FAQ's

Where is the store based?
Coffs Harbour, Australia

What currency is the site in?                                                                            All prices are listed in Australian dollars. 

What is this store's return and exchange policy?
Due to the nature of the product I do not accept returns. While I have made every effort to display as colour accurate photos as possible there are colour variations in diferent monitors. If in doubt please also read the description of the colour.
If there is any problem with your order please don't hesitate to contact me, customer satisfaction is my priority. If an item arrives damaged, please email me with a photo within 3 days of delivery for a replacement or a refund. Replacement items will be the same colour. 


Do you accept international orders?

I can ship internationally, but to ship a few bottles according to dangerous goods regulations is quite expensive. I can however ship stamping plates and pigments worldwide. Please get in touch through the "Contact us" tab.

International stockists are:

Beautometry (US, ships internationally) 

Lantern and Wren (US)

Nail Artisan (UK ships internationally)

OMG Beauty (NZ, ships to New Zealand)


How long will it take to receive my order? 
Orders are processed within 3-5 working days, once shipped they take anywhere from 2 to 10 business days to arrive depending on where you live. Orders to Western Australia can take up to a week. Orders to Eastern states are much quicker. 


Can these polishes be used as a regular polish?

Yes they can, but they have been formulated specifically for stamping and to be as opaque as possible. You'll probably find that the thicker formula is not that easy to apply as regular polish and  that they chip relatively easily. You can however use them for gradients as they build nicely with even opacity.